This book provides a state of the art introduction to computer concepts and software applications, written in an easy to read style. Each chapter includes frequently asked questions explaining concepts, skills and tips on becoming a more proficient computer user. Assessment pages contain two sets of computer scored QuickCheck questions and skill tests. Steps demonstrate exactly where to click and provide a handy reference any time you need to refresh your memory about the steps for a skill. This book offers a visual hands on way to prepare for CertPort's IC3 certification. -- provided by publisher.